We collect and process your data exclusively for previously defined purposes. These can result from technical necessities, contractual requirements or explicit user requests. In addition, we only use your data if you have given us your prior consent. Some of our web offers are in closed user areas, for which a registration with login is necessary, e.g. B. for key accounts. Such a login controls your access and your authorizations for the respective functions. We request your personal data, which is collected and stored when you log in, as part of the respective web offer.
Further information on the storage, processing and purpose of the respective collection can be found below and, if necessary, also in the usage information for the individual web offers.
Security in handling personal data
Your data is automatically encrypted during transmission. Our precautions to secure your data always correspond to the current state of the art.
Provision of goods or services
When you order goods or services from Oxysmart, we use the personal data you have provided to process your order or to deliver the goods you want. This may include the steps required prior to entering into the contract, answering your related questions, submitting shipping and billing information, and processing or providing customer feedback and support.
For users from the European Union: The legal basis for the processing of this data is the fulfillment of a contract or the planned conclusion of a contract within the meaning of Article 6 paragraph 1 letter b) GDPR.
Depending on which payment service provider you select in the ordering process, we will forward the payment data collected for this to the payment service provider commissioned by us or the selected payment service provider to process payments. Some of the selected payment service providers also collect this data from you, provided you create an account there. In this case, you must log in to the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.
You used one of our contact forms to e.g. Request information about a product and service from Oxysmart, for example? We generally use the data you provide in the form to process your request. Are you also interested in further information, e.g. If you are interested in invitations to events, webinars or product information, you can give us your separate consent before sending the contact request.
For users from the European Union: The legal basis for the processing of this data is the consent you have given within the meaning of Article 6 paragraph 1 letter a) GDPR.
Does Oxysmart share my information?
Oxysmart reserves the right to pass on the data that you have transmitted to us to our worldwide specialist dealers. However, only if this is necessary to process your data for the intended purpose.
In order to process your data technically, Oxysmart sometimes uses external service providers. We may transfer and process your data outside of the country in which you live or in one of the countries in which Oxysmart, its specialist dealers or service providers and suppliers operate. These can also be located outside the European economic area. Within the company – as well as with our specialist dealers, service providers and suppliers – there are contractual obligations to comply with data protection regulations.
When will my data be deleted?
Oxysmart only stores the personal data that you transmit to us for as long as they are needed. That means: To fulfill the purposes for which you have given us this data, as long as this is required by law or you have asked us to delete your data. If there are statutory retention requirements for data that you request to be deleted, we will block this data.